Privacy Policy

We collect the following types of information:

Account Information

• Email address
• Name (optional)
• Profile picture (optional)
• Password (stored securely using industry-standard hashing)

Waitlist Information

• Email address
• Name (optional)
• Feature interests you select

Trip & Planning Data

• Destinations and travel dates
• Budget preferences
• Travel style preferences
• Activities and itineraries you create
• Conversations with our AI travel planner

Technical Information

• IP address (used for security and approximate location)
• Browser type and version
• Device information
• Pages visited and features used

Location Data (Optional)

With your permission, we may access your device's location to provide location-based features such as nearby destination suggestions. You can disable this in your browser settings at any time.

We use your information to:

• Provide and improve our AI travel planning service
• Create and manage your account
• Save and sync your trips across devices
• Personalize travel recommendations
• Process payments for premium subscriptions
• Send service-related communications
• Analyze usage to improve our service
• Prevent fraud and ensure security

We do not sell your personal data to third parties.

We use the following third-party services to operate Travolia:

Each service operates under their own privacy policy. We encourage you to review them.

We use cookies and similar technologies for:

Necessary Cookies (Always Active)

Essential for the website to function, including authentication tokens and security features.

Analytics Cookies (With Consent)

Help us understand how visitors use our site through Google Analytics.

Preference Cookies (With Consent)

Remember your settings like theme preference (dark/light mode).

You can manage your cookie preferences at any time through the cookie banner or by contacting us. You can also configure your browser to block cookies, though some features may not work properly.

Your data is stored securely using:

• Encrypted connections (HTTPS/TLS)
• Secure cloud infrastructure (Supabase)
• Password hashing using industry-standard algorithms
• Rate limiting to prevent abuse
• Regular security reviews

While we implement reasonable security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

• Account data: Retained until you delete your account
• Trip data: Retained until you delete trips or your account
• Guest data: Automatically deleted after 7 days or when you create an account
• Waitlist data: Retained until you request removal or service launch
• Analytics data: Retained per Google Analytics default (14-26 months)

You have the right to:

• Access: View your personal data in your profile settings
• Rectification: Update or correct your information
• Deletion: Delete your account and all associated data
• Data Portability: Export your trip data before deletion
• Withdraw Consent: Change your cookie preferences at any time
• Object: Opt out of analytics tracking

To exercise these rights, you can use the settings in your account or contact us at hello@travolia.com.

Travolia is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately and we will delete the information.

Travolia operates globally. By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We implement appropriate safeguards to protect your data during such transfers.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. For material changes, we may also send you an email notification.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@travolia.com